Welcome to GirahHer of Delicate Freesia Organics. By accessing or purchasing from our website/store, you agree to comply with the following Terms of Service. Please read them carefully before placing an order.

1. Use of Our Website

• You must be at least 18 years old or have parental/guardian consent to make a purchase.
• You agree not to misuse our website or engage in fraudulent activities.

2. Products

• We sell human hair sew-in bundles, track and sew bundles, leave-out bundles, and herbal products.
• While we strive for accuracy, product descriptions, images, and pricing may occasionally contain errors. We reserve the right to correct any errors and update information without prior notice.
• Herbal products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use.

3. Pricing & Payments

• All prices are listed in Kenyan Shillings (KES) and include applicable taxes unless otherwise stated.
• Payments must be made in full at the time of ordering via the available payment methods (e.g., M-Pesa, bank transfer, or other approved options).
• We reserve the right to change prices at any time without notice.

4. Shipping & Delivery

• Orders are processed once payment is confirmed.
• Delivery timelines and charges are outlined in our Shipping & Delivery Policy.
• We are not responsible for delays caused by third-party courier services, natural events, or circumstances beyond our control.

5. No Return / No Refund Policy

• Due to the sensitive and personal nature of our products, all sales are final.
• We do not accept returns or issue refunds, except in cases where an incorrect or damaged item is delivered (see our Return & Refund Policy).

6. Customer Responsibilities

• It is your responsibility to provide accurate order details, including delivery address and contact information.
• You agree to use products purchased from us responsibly and in accordance with their intended use.

7. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• For herbal products, results may vary depending on individual use. We are not responsible for any adverse effects if used without professional consultation.

8. Intellectual Property

• All content on our website, including text, logos, and images, is the property of GirahHer of Delicate Freesia Organics and Pinterest images. Some of it may not be copied, reproduced, or used without permission.

9. Amendments

• We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page with the revised effective date.